
by David Ryback, Ph.D.
Take a moment and reflect on your communication skills. Just being aware of how you communicate is not sufficient; individuals must also be able to use this knowledge to achieve an outcome. Communication skills include self-presentation, the ability to express one’s ideas effectively, influenced by listening to – and hearing – responses, plus agility skills. Agility skills involve the combination of knowing how to communicate differently with different people and knowing how to adapt to evolving conditions. Some might be great at getting along with people of all types but unable to cope with change, which means they’ll be handicapped in such relationships. Likewise, we can be good at adapting to change but inflexible in dealing with certain people, therefore encountering many obstacles to success.