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Snake Your Way to Success

 
snake

by Linda Henman, Ph.D.

While sitting at a traffic light recently, I noticed the printing on the mini-van next to me: “The Reptile Experience: We’ll bring the reptiles to you. Birthday parties, Bar Mitzvahs, parish picnics.”

Let’s Not Leap to Changes as a PMP Project Manager

 
JuliusCaesar

by Linda Henman, Ph.D.

Last month we celebrated Leap Year. Well, “celebrate” might be a bit over the top. We don’t actually make merry, decorate houses, or even wish each other a happy one. Since Julius Caesar first introduced the concept in 46 BC, we have built our calendars to accommodate one additional day every four years. The reason, as Mr. Caesar recognized, was to keep the calendar year synchronized with the seasonal year. Otherwise, the same number of days in each year would, over time, drift with respect to the event it was supposed to track.

When You Announce a Pregnancy, Don’t Request Feedback

 
pregnant PMPby Linda Henman, Ph.D.

Recently a client explained the changes he wants to make in his organization. He’s the owner and CEO, so he holds absolute sway over these kinds of decisions.

But then he said he wanted to call a meeting to announce the changes and ask if anyone has feedback. I asked one question, “What could they possibly say that would cause you to change your mind? He said, “Nothing.”

The Madness of HR Initiatives and What You Can Do About Them as a PMP Project Manager

 
mad businessman

by Linda Henman, Ph.D.

Frequently I receive notice of a workshop or webinar that another consultant will offer. Since I once belonged to a human resources organization, my name appears on virtually every mailing list on the planet. Today I received an invitation to a webinar entitled “Managing Employees from Hell: Discipline That Gets Results.”  Where do these companies recruit?  River Styx University? Why would anyone put up with employees from hell?  Much less want to take, and I’m not making this up, a class that earns them continuing education credits on the subject?

Hire Project Management Talent; You Can Buy Experience by the Pound

 
project manager stats

by Linda Henman, Ph.D

Recently I saw Moneyball, the blockbuster movie based on Michael Lewis’s best seller, Moneyball: The Art of Winning an Unfair Game. The movie has been successful for some obvious reasons, one being that Brad Pitt is not too hard to look at for two hours. But I liked it for an imperceptible one. It illustrated the advice I’ve been giving clients for years: Hire for project management talent. You can buy experience by the pound.

Leadership Lessons from the World Series

 
By Linda Henman, Ph.D.

During game six of the World Series, Cardinal player Matt Holliday made an error that would have embarrassed a high school player—he dropped an easy fly ball to left field. As he and Rafael Furcal collided, the game looked more like a Three Stooges episode than a competition involving world-class athletes.

Why? Two words. “It’s mine.” Holliday didn’t say them.

The same thing happens in organizations every day. So called “teams,” which really resemble committees, fail to determine areas of accountability among their players.  Metaphorically, they too drop the ball. No one steps up, yells “Mine!” and makes things happen. Instead, members of the group plod along, neglect defining roles, overlook common goals, and don’t hold themselves and each other accountable.

What’s a leader to do? Tony La Russa looked down and shook his head. My baseball expert adviser son-in-law, Pat, tells me he probably also cussed. Neither strategy will help your team.

If Your Goal is Comfort, Success Will Not Be Your Results

 
By Linda Henman, Ph.D.

Since referrals are the coinage of my realm, I recently asked an executive coaching client, Greg, the CFO of a large company, to refer me to another executive in his organization. Apparently it worked, because a week later one of the vice presidents set up a meeting with me.

When I met the vice president, I asked what had influenced him to choose me as his coach. Without a moment’s hesitation, he replied, “Greg said you really made him uncomfortable.”

“What a stunning endorsement!”  With referral sources like this, who needs detractors?

During our coaching tenure, Greg made significant changes, which resulted in enhanced performance in his CFO role, his positioning to take over the CEO role, and The Business Journal naming him CFO of the year. Greg made success his goal, not comfort.

The Profundity of Rock, Paper, Scissors

 
By Linda Henman, Ph.D.

Unless you’re an only child, born to hermits who live in the remotest part of the world, you know the age-old wisdom of settling disputes with the “rock, paper, scissors” form of decision making. Theorists, academicians, and scholars have filled the shelves with lesser-known and less expedient forms of decision making, but this one reigns.

In less than five seconds—less than fifteen if you’re doing two out of three—a dyad or group can settle the question of who will make a critical decision. (I have seen executives groups take five months to do the same thing, with no greater payoff).  Sometimes these executives groups can’t decide who should decide; at other times, they think the group should decide but can’t
pick among the alternatives.

Who owns the decision? That’s the first question. Groups should make decisions only when the complexity of the decision demands everyone’s expertise, but not otherwise. “Buy in” from everyone isn’t usually realistic or necessary, and taking the time to get it can cost in lost opportunities.

Analysis paralysis cripples business. Does fear stand in the way? Usually, but spending more time ensuring 100% accuracy usually doesn’t offer a huge benefit. When you’re 80% ready, move.  Whatever advantage you gain by using the time and resources to gain the other 20% will usually not compensate for what you’ve lost.

Old Joke: Current Relevance

 
By Linda Henman, Ph.D.

As the old joke goes, a reporter asked a business owner, “How many people work here?” “About half,” he responded.

Recent research indicates that estimate might have been too ambitious for today’s companies because many leaders reported that only about 29% of their workforce shows signs of strong engagement. What do the other two thirds do? And whom should we blame?

Leadership. If you tolerate low engagement, you have to ask yourself what culture you have helped to create or perpetuate. In their pivotal work on excellence, the authors of In Search of Excellence posited that the following eight attributes and behaviors caused and sustained success:

    1. A bias for action

    1. Staying close to the customer

    1. Autonomy and entrepreneurship

    1. Productivity through people

    1. Executives’ “hands on” approach

    1. Sticking with the knitting: doing only what the business does best

    1. Little bureaucracy

    1. Dedication to the company’s values


These eight attributes don’t just spring forth from the earth fully developed; leaders have to plant the seeds and then carefully cultivate them, consciously and consistently acting as the attentive gardener.

Seal Your Future with Top Talent

 
By Linda Henman, Ph.D.

For some time now, accounts of the heroic deeds of the Navy SEAL team have dominated the news. The acronym “SEAL” describes this special forces members’ abilities to operate in the sea or air and on the land, but their ability to work underwater truly separates the SEALs from most other military units. Navy SEALs deploy on a wide variety of missions, including direct action, special reconnaissance operations, unconventional warfare, foreign internal defense, hostage rescue, and counter-terrorism.

These faceless, nameless heroes have much to teach us about exceptional performance and valiance.

SEALs must pass prove themselves exceptional before they can enter the program. Once admitted, they subject themselves to weeks of specialized, grueling training. Few, however, realize what happens then: Hell Week.

A typical SEALs class will lose 70-80% of its members before Hell Week ends. No one can deny the physical demands of the week, which includes being wet and staying awake for days at a time, but most say it’s the mental challenge that breaks them.

Corporate America can learn some lessons from the SEALS. They don’t admit people who are less than stellar, and then they set such high standards, that even excellent candidates must constantly prove themselves to stay among the elite.

If you want exceptional performance, you need to learn three lessons from the SEALS.
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