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3 Ways to Negotiate as a PMP Project Manager

 
Negotiate Price

by Mark Jankowski

The nature of Project Management is give and take all the time. While “selling” is not typically part of a project manager’s job description, the following principles can also be applied toward negotiating time or resources necessary to complete the project.

Higher Authority

 
By Mark Jankowski

Have you ever found yourself in a situation where you’re in the process of solidifying a deal and the person you’re dealing with has got you handshake away from completion and then drops the infamous line, “This looks good, and now I’ll just have to ask my boss/client/wife/committee if this is acceptable before it’s final.”?

This is their escape clause – their tactic to get your best deal, and provide themselves with one more opportunity to take another bite of the apple when they come back and say: “My boss loved the idea, and she is on board, provided we can make a small change…”

We call this tactic – or manipulation technique, higher authority. You maybe unaware that the person you’re dealing with is actually using the higher authority tactic to leverage themselves into landing a better deal. Try to familiarize yourself with cases like this to avoid being swindled.

Strengths and Weaknesses

 
By Mark Jankowski

Virtually all negotiators over-estimate their own weaknesses and the other side’s strengths. Try to take an honest inventory of each side’s real strong points and vulnerabilities. An analysis of the other items in the Preparation Planner should be a part of that inventory. Ask yourself if your vulnerabilities appear as weaknesses to the other side or if you are more sensitive to them. The same applies to strengths. Give yourself credit for you pluses. Assess the other side’s strengths analytically, not emotionally.

Examples of other factors include: Their company may be bigger but not as market-responsive as yours. They may have been around longer but are they as in tune with today’s demands? The real strength you have is knowing your own strengths and weaknesses.

Often participants in our programs voice the following frustration: “How can you possibly achieve a Win-Win result when you are in a weak position? When the other side holds all of the cards, isn’t it impossible to be an effective negotiator?” I believe the most effective negotiators are able to use their skills, both when they have the leverage, as well as when they don’t. In order to be more effective when you are in a weak position, I suggest the following:

Check Your Assumptions - If you take the time to identify their weaknesses you may very well discover strengths in your own position of which you were previously unaware.

Personality Effect on Negotiations

 
SpockBy Mark Jankowski

The most effective negotiators are those who understand and adapt to the personalities of the people with whom they are negotiating.  In our programs, we discuss four basic negotiation personality types: Extrovert, Pragmatic, Analytic and Amiable.

Extroverts for instance, like to talk a great deal, tell stores and move quickly.  Don’t give this person a 700 page detailed analysis substantiating your position.  The Extrovert will not take the time to read it.  To reach the Extrovert, you must speak his or her language.  (i.e. tell stories, be full of energy and do not get bogged down in details).

Analytics on the other hand immerse themselves in details.  Analytics are extremely cautious and fear making a mistake.  Remember, when dealing with Analytics give them plenty of information and enough time to make a decision.  If you still have that 700 page analysis, now is the time to use it.

Telephone Negotiations

 

By Mark Jankowski


In our seminars, we are often asked how to be more effective while negotiating over the telephone.  Being prepared is a key element in any negotiation.  For instance, if you were heading into a three-hour negotiation session, you would have likely spent the prior day assembling materials and creating an agenda.  At the very least, you would have had an opportunity to gather your thoughts on the way to the meeting.


The problem with telephone negotiations is that sometimes you can be caught off guard.  It is possible that you may be completely involved in another matter when the other side calls to engage you in a negotiation session.  You can assume that they have had the opportunity to prepare and have all the pertinent material in front of them.  Far too often the tendency is to “wing-it” and enter into the telephone negotiation without any preparation.  We strongly suggest that you resist the temptation and try the following:

Seven Secrets of Spousal Negotiations

 
By Mark Jankowski

This month we are taking a little bit of a different approach to negotiations and applying some of those lessons to our home-life and relationships with those we are closest to. While not directly applicable to work, there is no doubt that happiness at home can make our work life even that much better. So, the following are seven secrets that can be applied toward any relationship.

Using Negotiation Skills Outside of the Business Environment

 

By Mark Jankowski


Many have wondered if the negotiation skills we teach can work outside of the business environment. The answer is a resounding, Yes!


For instance, take listening - the heart of the Probe phase.  We believe the best negotiators are the best listeners.  Too often, in negotiation, we get off track by not really listening to the other side. 

PMP Tips: A Lesson Learned is Value Earned

 

It’s been said that “Those who cannot learn from history are doomed to repeat it”. Don’t let this happen to you. Download a free copy of this Lessons Learned template and make each project even more successful than the last one!

What Do You Do When Negotiations Stall?

 
By Mark Jankowski

There’s a lot of give and take in Project Management and sometimes that give and take comes to a standstill. When a deadlock occurs, before pronouncing the deal dead, try following these steps:


Using the 3 Ps to Negotiate a Raise

 
By Mark Jankowski

Too many people rely on "gut" instinct and just leap into the fray, rather than working with a planned process for negotiation when it comes asking for a raise. However, the most important part of negotiating is having a systematic approach.


How can you use the 3 Ps to negotiate a raise?  Many people just walk into the boss's office and say, "I need a raise."  The boss says, "yes," "no," or "we'll see" and then you hope for the best.  If you use the 3 Ps,

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