Capability

Behavior

PM-Technique

• Provide opportunities that ensure everyone’s ideas are fearlessly, freely, honestly and openly expressed

• Include time for each individual to speak at project or program meetings

• When culture requires a more private approach, invite each person to write their idea, and collect input for a scheduled session to discuss data.

• Develop “implementation strategy”

• Define “triple constraint”

• Manage “baseline plan”

• Define procedures, techniques and forms to manage/control Change, Contracts, Cost, Issues, Procurements, Quality, and Risk.

• Ensure process documentation includes:

• WHO participates in procedures

• WHEN procedures are performed

• HOW procedures are executed

Capability

Behavior

PM-Technique

• KNOWLEDGE: Ensure team members and other stakeholders know what they are expected to produce and how to perform their required product-delivery tasks.

• PROCESS: Provide methods and procedures that facilitate productivity and enable timely delivery of quality products and services.

• TECHNOLOGY: Ensure all required and recommended tools enhance performance, and tool-training is provided.

• PROFESSIONALISM: Allocate human resources to optimize use of their current capabilities, as well as provide opportunities to enhance their professional experiences and expertise.

• Limit escalation of decisions.

• Enable implementation team to make all decisions to perform their assigned tasks and produce their specific deliverables except in the following situations:

• The decision negatively impacts the current, approved Scope, Time and/or Cost of the project;

• The decision compromises the Quality of the deliverables;

• The decision expects or requires additional or revised work-effort from another person or group; or

• The decision conflicts with or compromises enterprise policy.

• Acknowledge individual and team current capabilities, knowledge and  performance.

• Supervise with a Direct, Coach, Support or Delegate approach based on the specific need  of the individual or team …  their current level of experience and expertise